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Undiagnosed diseases clinic expands outreach to underserved communities

Collaboration with St. Louis Integrated Health Network aims to help more people with mysterious illnesses

by Tamara SchneiderFebruary 20, 2025

Brittany Jones, Assistant Director of Clinical and Community Integration, Racial Equity Initiatives, at Saint Louis Integrated Health Network, and Brett Maricque, PhD, meet at Northwest Coffee to discuss upcoming projects related to community engagementMatt Miller

For people living with rare and puzzling medical symptoms, getting a diagnosis is often a long and frustrating process punctuated by many tests and few results. The Washington University School of Medicine in St. Louis Undiagnosed Diseases Network (UDN) Diagnostic Center of Excellence was established in 2019 to solve the trickiest medical mysteries in Missouri and nearby states. It is one of 11 sites in the national UDN funded by the National Institutes of Health (NIH). In the past five years, the center’s team of WashU Medicine geneticists, bioinformaticians, and pediatric and adult medicine specialists have taken on 189 such cases and cracked 56 of them, a success rate on par with the national network.

Now, the center is expanding. Buoyed by the renewal of the center’s five-year, $3.8 million grant, the UDN leadership team plans to increase outreach to medically underserved communities and increase capacity from 30 to 50 patients a year. The center has established a collaboration with the St. Louis Integrated Health Network, an organization dedicated to improving the quality, accessibility and affordability of health care. Together, they will work to identify people with mysterious illnesses in underserved communities who could benefit from its advanced diagnostic capabilities and help them access its services.

Because most rare, mysterious illnesses have a genetic component, genetic testing is a key part of the approach at the UDN, along with a thorough clinical evaluation by WashU Medicine pediatricians and other clinicians with expertise in rare diseases. Sometimes, a genetic change is found with unclear significance. In those cases, UDN researchers use simple organisms — specifically, nematode worms (C. elegans) and zebrafish — to study the effects of the genetic change, and ascertain whether it is likely to be the cause of the patient’s symptoms.

Each case is unique and complex, and can take months to years to solve. Obtaining a diagnosis can be critical for guiding care decisions, establishing eligibility for precision medicine therapies and clinical trials, and connecting patients and their families with communities of people living with the same condition. Sometimes the diagnostic odyssey ends without a diagnosis. Those cases are frustrating and disappointing to patients and doctors alike, but at least the patient and his or her family know that everything possible has been done to get them an answer.

Breaking down barriers to genetic testing

An estimated 3 million people in the U.S. live with undiagnosed diseases, defined as medical conditions without a known cause despite extensive efforts to find one. Members of medically underserved communities — typically high-poverty areas where primary care providers are in short supply and access to medical care is limited — find it particularly hard to get a diagnosis.

One reason is that most undiagnosed diseases turn out to be genetic in origin. Genetic testing can be expensive – ranging from a few hundred dollars to over $5,000, depending on the specific test – and it isn’t always covered by insurance. Studies have shown that people who are uninsured or underinsured have less access to genetic testing.

“A patient’s insurance status is one factor that can impact whether they are referred for and receive genetic testing,” said Brett Maricque, PhD, an assistant professor of genetics at WashU Medicine and the leader of the center’s community engagement team. “Where they get their care also matters. Community health clinics have few financial resources to pay for genetic testing. That’s why we’re focused on expanding access to cutting-edge diagnostics, including to those that are underinsured or uninsured.”

Studies also have shown that genetic diseases are less likely to be identified and accurately diagnosed in people of color. This is partly because genetic test results are compared against reference databases to identify the significance of the results. These databases are mostly composed of people of European descent, which means that people of other ancestral backgrounds are more likely to receive inconclusive results.

With such issues in mind — as well as a nudge from the national UDN — director Patricia Dickson, MD, the Centennial Professor of Pediatrics and a professor of genetics at WashU Medicine, assessed the demographics of the center’s patient population.

“We take on the hardest-to-solve cases,” Dickson said. “These are people who have spent years fruitlessly searching for a diagnosis. Admittedly, we don’t always solve them. But everyone deserves the chance to get an answer. It shouldn’t be limited by who you are, where you live or how much money you have.”

Patricia Dickson, MDHuy Mach
Patricia Dickson, MD, the Centennial Professor of Pediatrics and a professor of genetics at WashU Medicine, studies rare genetic diseases called lysosomal storage disorders. She is the director of WashU Medicine’s Undiagnosed Diseases Network (UDN) Diagnostic Center of Excellence.

The assessment revealed that the proportion of rural residents among the center’s patients matched that of the areas the center serves, but the racial, ethnic and income proportions did not. Black and Hispanic patients and those with lower incomes were underrepresented among the center’s patients.

It was Maricque who suggested collaborating with the Integrated Health Network to address the disparities in the patient population. The Integrated Health Network coordinates the four Federally Qualified Health Centers in the St. Louis area, which are government-funded nonprofit clinics that provide primary care services in underserved areas.

“Our whole purpose is to help expand health-care access for people in underserved communities,” said Brittany Jones, the assistant director of clinical and community services and racial equity initiatives at the Integrated Health Network. “For many people, it can be difficult to navigate the health-care system just to get a physical, vaccination or prescriptions, and it’s even more difficult when they have a rare condition that they don’t understand. Many people don’t know what undiagnosed diseases are, or don’t have  a pathway to getting a diagnosis. They may not know how to describe their symptoms in a way that providers understand, and providers do not always provide time and space to listen to patients’ needs, concerns or goals. Our role is to bridge that gap so everyone can get the care that they need and deserve.”

Part of the center’s renewal grant will go toward supporting a full-time staff member at the Integrated Health Network dedicated to helping people with undiagnosed diseases access care. This person will raise public awareness of undiagnosed diseases, help health-care providers improve their communication skills to reduce miscommunication, and facilitate referrals to the WashU Medicine UDN center.

“The goal is to get to where our participant demographics match our region’s demographics, not by turning anyone away, but by doing a better job of finding people who can benefit from our services in communities we’re not currently reaching very well,” Dickson said. “We are fortunate to have a partner in the Integrated Health Network that knows how to sensitively approach communities and engage with them. I’m excited to partner with them and bring this program more fully into the St. Louis community.”

About Washington University School of Medicine

WashU Medicine is a global leader in academic medicine, including biomedical research, patient care and educational programs with 2,900 faculty. Its National Institutes of Health (NIH) research funding portfolio is the second largest among U.S. medical schools and has grown 56% in the last seven years. Together with institutional investment, WashU Medicine commits well over $1 billion annually to basic and clinical research innovation and training. Its faculty practice is consistently within the top five in the country, with more than 1,900 faculty physicians practicing at 130 locations and who are also the medical staffs of Barnes-Jewish and St. Louis Children’s hospitals of BJC HealthCare. WashU Medicine has a storied history in MD/PhD training, recently dedicated $100 million to scholarships and curriculum renewal for its medical students, and is home to top-notch training programs in every medical subspecialty as well as physical therapy, occupational therapy, and audiology and communications sciences.

Tamara covers infectious diseases; molecular microbiology; neurology; adult psychiatry; community engagement; diversity, equity and inclusion; global health; public health; the Institute for Informatics, Data Science & Biostatistics; and Becker Medical Library. She holds a double bachelor's degree in molecular biophysics & biochemistry and in sociology from Yale University, a master's in public health from the University of California, Berkeley, and a PhD in biomedical science from the University of California, San Diego. She joined WashU Medicine Marketing & Communications in 2016. She has received three Robert G. Fenley writing awards from the American Association of Medical Colleges. Prior to 2024, Tamara wrote under the name Tamara Bhandari.