Organizational Excellence
Senior leaders and their teams are encouraged to partner with Assistant Dean of Organizational Excellence Olga Kipnis to advance strategic priorities across WashU Medicine, strengthen operational effectiveness, improve individual and team performance, and enhance well-being.
Services
Consultation and advising
Working with leaders and teams to improve processes, strengthen workflows and solve problems that affect daily operations. Using proven improvement frameworks, consultation includes planning and coordination of activities, project and change management, and communication. The goal is to help teams achieve greater clarity, quality and flow in how work gets done.
Professional development
Tailoring sessions to build and enhance skills in operational effectiveness, management of activities and projects, managing change, leadership, communication, productivity and overall performance. Offerings range from skills-focused presentations to Q&A and workshops — equipping individuals and teams with knowledge and ability to perform at the level they feel empowered and our organization deserves.
Retreat speaking and presentations
Bringing thought partnership and practical insights to retreats, leadership meetings and team events. Topics include leading through crises and change, communication and relationships, leadership, well-being and life coaching — providing both inspiration and actionable insights for participants.
Individual and group coaching
Coaching creates space for leaders and team members to connect with what matters most, increasing self-awareness, building capacity and achieving meaningful goals. Options include one-on-one coaching engagements (typically 3-6 months) or group coaching. Coaching addresses both professional and personal aspects to support whole-person growth.